Privacy Policy
Effective date: October 6, 2026.
1. Who we are
Aldora is a business name of Aldora Health Inc., a Canadian corporation located at 50 Carroll Street, Toronto, Ontario M4M 3G3. In this policy, "Aldora," "we," "us" and "our" mean Aldora Health Inc.
This policy explains how we collect, use, share and protect personal information when you visit aldora.ca, take our quizzes, subscribe to our emails or join our programs. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Aldora provides health education. We are not a health care provider, and using Aldora does not make you a patient of any physician who creates our content. Aldora is intended for adults aged 18 and over.
2. Information we collect
We collect only the information we need to run Aldora.
Contact information, such as your name and email address. You give it when you subscribe, buy a program or contact us.
Purchase information, such as the program purchased, date, amount and billing address. You give it at checkout.
Quiz responses, meaning your answers about lifestyle and health factors such as sleep, activity, diet and blood pressure. You give them when you take the Lifestyle Score quiz in our member area, along with the email address you use to sign in.
Messages, meaning anything you write to us by email or through a form.
Website usage, such as pages visited, time on page, device and browser type, and approximate location from your IP address. It is collected automatically through cookies and similar tools (see section 4).
To-do lists, meaning the tasks and targets you add and the dates you complete them. You give them when you use the To-Do List on aldora.ca or in the Aldora app.
Quiz responses are health information. We treat them as sensitive information and handle them with extra care, as described in the sections below. Your quiz answers and scores are saved to your Aldora account, linked to your email address, so you can see your results and how they change each time you retake the quiz.
We do not knowingly collect information from anyone under 18.
The Aldora app and To-Do List. The To-Do List on aldora.ca and the Aldora app for iPhone and Android help you turn health goals into small daily tasks. To use them, you sign in with your email address, and we email you a 6-digit code each time you sign in on a new device. We store your email address, your tasks, your targets and the dates you complete tasks, and we use this information only to show your list to you on your phone and on aldora.ca. If you have taken the Lifestyle Score, your to-do list also reads your latest results to add your focus areas as targets and to suggest small steps. These suggestions are shown only to you.
The app has no ads, and it does not track you across other apps or websites. If you turn on the daily reminder, the reminder time is saved only on your phone, and your phone shows the reminder itself.
3. How we use your information and how we ask for consent
We use personal information to:
Deliver the programs, emails and content you signed up for
Show your quiz results and how they change over time
Suggest targets and small steps in your to-do list based on your most recent quiz results. These suggestions are shown only to you.
If you choose, send you tips based on your quiz results
Process payments and send receipts
Answer your questions and requests
Understand how people use aldora.ca so we can improve it
Meet our legal and tax obligations
Consent. We ask for your consent when we collect your information, and we use it only for the purposes we told you about. For health information, including quiz responses, we ask for express consent before we save it. Before your first quiz result is saved, the quiz shows this statement:
Your answers and scores will be saved to your Aldora account so you can see your results and how they change over time. Your to-do list also uses your latest results to suggest small steps, shown only to you. They are stored securely in Canada, and you can delete them at any time from your results history.
Tips based on your results. When you save your first quiz result, you can choose to receive tips based on your results. The box for this is unticked unless you tick it. If you agree, we use your most recent quiz scores to decide which tips to send you. For example, if sleep is one of your lowest scores, we may send you tips on sleep. These emails never include your scores or answers. You can change your choice at any time on your quiz results history page.
Email. We send marketing emails only to people who have agreed to receive them, as required by Canada's Anti-Spam Legislation. Every email includes an unsubscribe link, and we process unsubscribe requests within 10 business days.
What we never do. We do not sell your personal information. We do not use your health information, including quiz responses, for advertising or share it with advertising platforms.
You can withdraw your consent at any time by contacting our privacy officer (section 7). Withdrawing consent may mean we can no longer provide some services, such as a personalized program.
4. Cookies and analytics
Cookies are small files a website stores in your browser. We use them for two purposes:
Essential cookies keep the website, checkout and member area working.
Google Analytics tells us which pages people visit and how they find us. It reports this to us in aggregate, without your name or email.
We do not use advertising pixels or tracking tools from social media platforms. If that changes, we will update this policy before we start.
You can block or delete cookies in your browser settings. Essential features may stop working if you block all cookies. You can also opt out of Google Analytics with Google's browser add-on.
5. Service providers and where your information is stored
We use a small number of trusted service providers to run Aldora. They may access personal information only to perform services for us, and they must protect it.
Squarespace hosts our website, member area and online store, and sends our emails. Data is stored in the United States.
Supabase stores your Lifestyle Score quiz answers and scores, your to-do lists, your sign-in email and your tips choice. Data is stored in Canada.
Netlify delivers the Lifestyle Score quiz program to your browser. It does not store your quiz answers. It is based in the United States.
Resend sends the sign-in emails for the Lifestyle Score quiz, the To-Do List and the Aldora app. Data is stored in the United States.
Stripe processes payments. Data is stored in the United States.
Google (Google Analytics) provides website usage statistics. Data is stored in the United States.
Because some of these providers store information outside Canada, in the United States, your information may be accessible to courts, law enforcement and national security authorities there under local law. We choose providers that use recognized security safeguards, and we remain responsible for your information when they handle it for us.
We may also disclose personal information when the law requires it, or to a buyer if Aldora's business is sold, in which case the buyer must keep honouring this policy.
6. How long we keep information and how we protect it
We keep personal information only as long as we need it for the purposes described in this policy, or as long as the law requires. To decide how long, we consider the type and sensitivity of the information, why we collected it, whether we still need it to provide a service to you, the risk of harm from keeping it, and our legal and tax obligations.
We keep purchase records for as long as Canadian tax law requires. When we no longer need personal information, we delete it or make it anonymous. Your Lifestyle Score results stay in your account until you delete them from your results history or ask us to delete them. You can ask us to delete your quiz responses or other personal information at any time (section 7).
Your to-do list stays in your account until you delete your tasks or your account.
We protect personal information with access limited to the people who need it, strong passwords and two-factor authentication on our accounts, and encryption provided by our service providers.
No method of storing information or sending it over the internet is completely secure, so we cannot guarantee the security of information you send us. If a breach creates a real risk of significant harm to you, we will notify you and the Office of the Privacy Commissioner of Canada, as PIPEDA requires.
7. Your rights and how to contact us
You can ask to see the personal information we hold about you, correct it, or have it deleted, and you can withdraw your consent at any time. We will respond within 30 days. Before acting on a request, we may ask you to confirm your identity, so that we only disclose or delete information about the person it belongs to.
Deleting your account. In the Aldora app, go to Settings → Delete my account. This permanently deletes your to-do list, your completed tasks, your Lifestyle Score answers and your sign-in. Your purchase records are kept separately, as section 6 describes. You can also email hello@aldora.health from the email address you sign in with and ask us to delete your account. We will delete it within 30 days and confirm by email.
Privacy officer: Olivia Geen, Aldora Health Inc.
Email: hello@aldora.health
Mail: 50 Carroll Street, Toronto, Ontario M4M 3G3
If you are not satisfied with our response, you can file a complaint with the Office of the Privacy Commissioner of Canada.
8. Changes to this policy
We may update this policy as Aldora changes. We will post the new version here with a new effective date, and we will email subscribers and members about any significant change before it takes effect.